Welcome to Ozark Arts and Crafts!

Thank you for visiting my shop! Please review the policies below to ensure a smooth and pleasant shopping experience.

SHIPPING POLICY:

Processing Time: Orders typically ship within 1-3 business days after payment is received.

Shipping Method: I use reliable carriers and provide tracking information for all orders.

Estimated Delivery Times: Shipping times vary based on location and carrier. Please allow 3-5 business days for U.S. orders.

RETURNS, REFUNDS OR EXCHANGES POLICY:

**Return Requests: Contact me within 7 days of delivery.

Return Shipping: Buyers are responsible for return shipping costs. Items must be returned in their original condition within 14 days of delivery for a refund.

Returned items must have no visible signs of wear or use.

ALL unauthorized returns will be subject to a 50% restock fee. So please contact us first to initiate the return process

Once a return/exchange request has been initiated & approved, please ship back within 14 days of receipt with an applicable tracking number. We do not offer free returns. Your credit (minus the return shipping fee) will automatically be applied to your credit card or original method-of-payment, within 5 - 10 business days of the package's return.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

NO RETURNS OR EXCHANGES UNDER THE FOLLOWING CONDITIONS:

Clearance or On Sale items

Any Custom Sizes, Custom Orders & Gift cards

Digital Downloads

CONDITIONS WHERE ONLY PARTIAL REFUND OR EXCHANGES MAY BE GRANTED:

Any item not in its original condition is damaged or missing parts for reasons other than my error.

Any item that is returned more than 14 days after delivery.

Any item returned of your own cognizance without any prior communication with me.

PRIVACY POLICY

Your privacy is important to me. I only use your information for order processing, customer service, and to communicate with you regarding your order. I do not share your information with third parties.

Thank you for shopping at Ozark Arts and Crafts. Please contact me if you have any questions or special requests—I’m here to help make your shopping experience delightful.

Dennis Nolan